WOOLYWOOD

Terms of Service

About our terms
These terms govern your use of the WoolyWood website and your interactions with us. By using this site, you agree to these terms.

Use of the website
You may browse and use this website for personal, non‑commercial purposes. Do not misuse the site, attempt to compromise its security, or infringe the rights of others.

Products, orders and payments
We sell products via our marketplace store (e.g. Etsy). Orders, payments, and checkout are handled on that platform and are subject to its own terms and policies. Please review the marketplace’s terms before purchasing.

Delivery and returns
Delivery times and return rights are described on the marketplace listing and subject to applicable UK consumer law. If you have an issue with an order, please contact us via the marketplace or our Contact page and we will assist.

Intellectual property
All content on this site (including text, graphics, logos and images) is owned by or licensed to WoolyWood and is protected by intellectual property laws. You may not copy or use content without permission.

Prohibited use
You must not use this site in any way that is unlawful, fraudulent, harmful, or that infringes the rights of others, or to transmit malicious code or unsolicited communications.

Liability
We provide the site on an "as is" basis and make no guarantees it will be uninterrupted or error‑free. To the extent permitted by law, we exclude liability for any indirect or consequential loss arising from your use of the site. Nothing in these terms limits liability that cannot be limited by law.

Governing law
These terms are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction, except that consumers resident elsewhere in the UK may bring claims in their local courts.

Contact
Questions about these terms? Please contact us via the Contact page.

Changes to these terms
We may update these terms from time to time. Updates will be posted on this page with a revised effective date.

Effective date: 29 September 2025